Dallas HERO Privacy Policy

Introduction Dallas HERO (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Our mission is to support the community by advancing public safety and supporting our local heroes.

What Information We Collect

  • Contact Information: Name, email address, phone number (if provided)

     

  • Donation Information: History of donations made through our site

     

  • Usage Data: IP address, browser type, pages visited, time spent on the site

     

  • Cookies and Tracking: Technologies to improve site functionality and understand user interactions

     

How We Use Your Information

  • Communicate about updates, events, campaigns, and Dallas HERO news

     

  • Process donations and provide receipts or acknowledgments

     

  • Respond to inquiries and provide support

     

  • Send requests for support or donations

     

  • Improve our website and outreach

     

Text Messaging & Opt-In Data Text Messaging Opt-In Data: We will not share or sell your text messaging opt-in data, consent, or related personal information with any third parties, unless required by law.

By providing your telephone number, you consent to receive calls and text messages from Dallas HERO. Message and data rates may apply. Message frequency may vary. Messaging may include requests for donations. Reply “STOP” to opt out and “HELP” for help.

How We Protect Your Information We use encryption and secure technologies to protect your data. However, no method of transmission over the internet or electronic storage is completely secure.

Your Choices and Rights

  • Unsubscribe from emails anytime

     

  • Reply “STOP” to opt out of text messages

     

  • Contact us to update, correct, or delete your information

     

Cookies & Tracking Technologies We use cookies to enhance your experience and understand how our website is used. You can control cookie preferences through your browser settings.

Third-Party Services We use trusted services like payment processors and email providers. These providers receive only the information necessary to perform their services.

Contact Us For privacy-related inquiries, please contact: [email protected]